diff --git a/app/models/pdf_documents/base.rb b/app/models/pdf_documents/base.rb
new file mode 100644
index 0000000..b72bceb
--- /dev/null
+++ b/app/models/pdf_documents/base.rb
@@ -0,0 +1,67 @@
+module PdfDocuments
+  class Base
+    def initialize(prawn_document, **params)
+      @prawn_document = prawn_document
+      @prawn_document.markup_options = markup_options
+      @prawn_document.font_families.update('Lexend' => {
+                                             normal: 'vendor/assets/fonts/Lexend-Light.ttf',
+                                             bold: 'vendor/assets/fonts/Lexend-Bold.ttf',
+                                             italic: 'vendor/assets/fonts/Lexend-Regular.ttf'
+                                           })
+      @prawn_document.font 'Lexend'
+      @params = OpenStruct.new(params)
+    end
+
+    def create
+      generate
+      @prawn_document
+    end
+
+    private
+
+    def generate
+      raise NotImplementedError
+    end
+
+    def heading1(text)
+      @prawn_document.markup "<h1><u>#{text}</u></h1>"
+    end
+
+    def heading2(text)
+      @prawn_document.markup "<h2>#{text}</h2>"
+    end
+
+    def heading2(text)
+      @prawn_document.markup "<h3>#{text}</h3>"
+    end
+
+    def text(text)
+      @prawn_document.text text, markup_options[:text]
+    end
+
+    def rich_text(text)
+      @prawn_document.markup prepare_rich_text(text)
+    end
+
+    def markup_options
+      {
+        text: { size: 10, margin_bottom: 10 },
+        heading1: { style: :bold, size: 24, margin_bottom: 10, margin_top: 20 },
+        heading2: { style: :bold, size: 18, margin_bottom: 10, margin_top: 15 },
+        heading3: { style: :bold, size: 16, margin_bottom: 10, margin_top: 10 },
+        heading4: { style: :bold, size: 14, margin_bottom: 10, margin_top: 5 },
+        heading5: { style: :bold, size: 14, margin_bottom: 10, margin_top: 5 },
+        heading6: { style: :thin, size: 14, margin_bottom: 10, margin_top: 5 }
+      }
+    end
+
+    def prepare_rich_text(rich_text)
+      { h1: 'h4' }.each do |tag, replacement|
+        rich_text = rich_text.to_s.gsub("<#{tag}", "<#{replacement}")
+        rich_text = rich_text.to_s.gsub("</#{tag}>", "</#{replacement}>")
+      end
+
+      rich_text
+    end
+  end
+end
diff --git a/app/models/pdf_documents/customer_report.rb b/app/models/pdf_documents/customer_report.rb
new file mode 100644
index 0000000..997c5a1
--- /dev/null
+++ b/app/models/pdf_documents/customer_report.rb
@@ -0,0 +1,21 @@
+module PdfDocuments
+  class CustomerReport < Base
+    private
+
+    def generate
+      heading1 @params.report.name
+
+      @params.report.elements.each do |element|
+        heading2 element.title
+        text element.path
+        rich_text element.description_html
+
+        element.success_criteria.each do |success_criterion|
+          text success_criterion.title
+          rich_text success_criterion.description_html
+          rich_text success_criterion.comment_html
+        end
+      end
+    end
+  end
+end
diff --git a/app/views/reports/show.pdf.prawn b/app/views/reports/show.pdf.prawn
index 349c641..68a4748 100644
--- a/app/views/reports/show.pdf.prawn
+++ b/app/views/reports/show.pdf.prawn
@@ -1,17 +1 @@
-prawn_document do |pdf|
-  pdf.markup_options = {
-    heading1: { style: :bold, size: 14, margin_bottom: 10, margin_top: 20 }
-  }
-  pdf.text @report.name, size: 22, style: :bold, align: :center
-  @report.elements.each do |element|
-    pdf.text element.title, size: 16, style: :bold
-    pdf.text element.path
-    pdf.markup prepare_rich_text(element.description_html.to_s), inline_format: true
-
-    element.success_criteria.each do |success_criterion|
-      pdf.text success_criterion.title, size: 14, style: :bold
-      pdf.markup prepare_rich_text(success_criterion.description_html.to_s), inline_format: true
-      pdf.markup prepare_rich_text(success_criterion.comment_html.to_s), inline_format: true
-    end
-  end
-end
+prawn_document { PdfDocuments::CustomerReport.new(_1, report: @report).create }
diff --git a/vendor/assets/fonts/Lexend-Black.ttf b/vendor/assets/fonts/Lexend-Black.ttf
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index 0000000..2fea087
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diff --git a/vendor/assets/fonts/Lexend-Bold.ttf b/vendor/assets/fonts/Lexend-Bold.ttf
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index 0000000..95884f6
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diff --git a/vendor/assets/fonts/Lexend-ExtraBold.ttf b/vendor/assets/fonts/Lexend-ExtraBold.ttf
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index 0000000..02f84ed
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diff --git a/vendor/assets/fonts/Lexend-ExtraLight.ttf b/vendor/assets/fonts/Lexend-ExtraLight.ttf
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index 0000000..20e7068
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diff --git a/vendor/assets/fonts/Lexend-Light.ttf b/vendor/assets/fonts/Lexend-Light.ttf
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diff --git a/vendor/assets/fonts/Lexend-Medium.ttf b/vendor/assets/fonts/Lexend-Medium.ttf
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diff --git a/vendor/assets/fonts/Lexend-Regular.ttf b/vendor/assets/fonts/Lexend-Regular.ttf
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index 0000000..b423d3a
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diff --git a/vendor/assets/fonts/Lexend-SemiBold.ttf b/vendor/assets/fonts/Lexend-SemiBold.ttf
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index 0000000..9dcb821
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diff --git a/vendor/assets/fonts/Lexend-Thin.ttf b/vendor/assets/fonts/Lexend-Thin.ttf
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